Effective Date: September 5, 2022.
If you are dissatisfied with a product you have purchased you are welcome to request a refund. We make no guarantees that your refund request will be accepted, and ask that you provide all relevant information via email to email@example.com, including:
- Your name and email address
- Your order number and the item/s purchased
- The reason for your refund request
Refunds or exchanges for physical products will also be approved or denied at our sole discretion, however, may be accepted for items that are returned within 14 days of purchase in their original condition and packaging. We are unable to provide refunds or exchanges where the incorrect product has been purchased, so please ensure that when you place your order, you have made a careful selection when it comes to size and colour.